How our Legal policy applies
Our Legal policy explains the conditions for opening and using an account, the phone verification step before access, and the records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use those records to match account activity with the payment
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route you selected and to investigate a status question when you contact us. Access and eligibility depends on local law, so the service may not be available in every location or for every person. We may update policy wording when an operational or legal requirement changes;
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the current text is the one that applies when you use the account. If you are in Medan, Semarang or another Indonesian location, check the access wording before proceeding. Keep your phone details current so we can connect a policy request to the correct account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.